Know your business. Grow your business.
In today’s technologically advanced environment, customers expect, demand even, more value from companies they do business with. If their expectations are not met, technology makes it easy for them to move on to competitor businesses. It’s important, therefore, for businesses to understand and anticipate current and future needs of customers and extend the lifetime of customer relationships.
Customer Relationship Management or CRM is a key function for all businesses. CRM keeps track of all aspects of the relationship with your customers, from simple contact lists to keeping a history of dealings with every customer and performing basic analytical techniques to predict what the customer is likely to buy next.
CRM is not just about simple contact management, it is a way of handling customers throughout their entire life cycle from point of first contact to first order through multiple orders.
An affordable, adaptable and easy to use CRM solution, Sage CRM is designed with the needs of small and medium sized companies in mind.
Save time, increase productivity and gain greater visibility across your business for actionable decision making with Sage CRM.
Sage CRM is a comprehensive customer relationship management (CRM) solution for businesses seeking a low cost, low risk option.
With seamless integration to Sage 300, Sage CRM lets you view critical customer data from the back office, providing your staff with a complete view of customer interactions. By integrating your sales, marketing, and customer service functions, Sage CRM makes it easier for everyone inside your company to work together and share critical information.
Sales, marketing and customer service teams gain the tools they need to find new customers, close sales more quickly and build lasting, more profitable relationships
Sage CRM Sales Management
With Sage CRM Sales Force Automation, real-time sales opportunity analysis is provided instantly. Sage CRM provides a snapshot of all opportunities within the sales pipeline, allowing sales teams to effectively analyse and manage deals at every stage.
The sales process is automated, streamlining your business and enabling better business management.
The most up-to-date and complete customer information is instantly and easily retrievable within Sage CRM through the interactive dashboard, helping users to have a better view of their customer at all times—creating a true customer centric environment.
Sage CRM Marketing Management
Sage CRM is an essential tool for marketers to plan, execute and audit highly targeted marketing campaigns. Sage 300 integration gives marketers the ability to create campaigns based on the financial profile, order information and purchase history of customers. This information can assist marketing managers in generating accurate ROI calculations for better marketing measurements.
Information can also be displayed on the interactive dashboard, providing users with an instant view of customers.
Sage CRM Customer Service Management
Providing quality customer care and maintaining satisfied customers is a challenge for every business.
Sage ERP integration with Sage CRM gives customer service staff access to all customer information for a complete view of every customer interaction.
Integrated Sage ERP data can be displayed directly on the interactive dashboard for convenient access and analysis from a single work space.